The Process

Hot Water Extraction Carpet Cleaning (often referred to as "steam" cleaning) is a restorative deep cleaning process. It consists of a prespray cleaning solution application to aid and assist in the physical removal and/or dissolving of soil particles followed by an immediate powerful vacuum extraction phase to remove soil, pollutants, bacteria, allergens, dust and the cleaning solutions from the carpeting.

Indoor Air Quality Principles

Hot water extraction carpet cleaning follows closely the principles of indoor pollutant and contaminant reduction. First some biological contaminants can be eliminated by the application of hot water (above 130°F) across the carpet. Secondly, many pollutants and contaminants can be destroyed, removed, or inactivated by special chemical application. Thirdly, we can effectively physically remove contamination. Through the use of environmentally friendly cleaning solutions we dissolve, suspend, lubricate, emulsify, or absorb soils to aid in their subsequent removal by extraction. Through the use of water pressure application and vacuum extraction we remove many of the contaminants and pollutants. Finally, by the use of powerful vacuum air movement across the carpet surface we provide ventilation and air movement for contaminant reduction by releasing trapped aerosols and gases.

Texture Retention

It has long been a recognized value that hot water extraction contributes in refreshing the texture of a carpet. The moisture and heat tighten up the twist that is slightly affected by traffic. Hot Water Extraction Cleaning aids in fiber resiliency and pile appearance. It is a myth that people can do absolutely nothing to their carpet and always have it perform correctly irrespective of the fiber type and carpet construction.

Periodic hot water extraction cleaning provides benefit first and foremost to the carpet consumer by:

• Making their carpet look better
• Smell better
• Last longer
• Providing a healthier atmosphere

Hot Water Extraction Cleaning is recognized by all fiber producers and all major carpet mills as a safe, effective process for carpet cleaning.

Du Pont Flooring Systems, the world's largest manufacturer of carpet fibers, in it's specification flyers for Du Pont Stainmaster® carpet and MasterLife® carpet requires the use of hot water extraction cleaning as part of their warranty coverage. They don't prohibit the use of other methods, they simply recognize the value of hot water extraction cleaning. Contained within these flyers is this statement, "To refresh carpet texture, a process commonly known as hot water extraction preformed by a trained professional, is required at least every 18 months. Proof of this service is required."

Shaw Industries, the world's largest manufacturer of carpet itself, has recommended "steam" cleaning for several years. In carpet maintenance guides for Philadelphia, Cabin Craft, Sutton, Shawmark, E & B, Salem and others, it states "(we) recommend the hot water extraction system, which research indicates provides the best capability for cleaning." In their new Trustmark® program Shaw requires hot water extraction cleaning as part of their warranty coverage. Shaw also recognizes using IICRC Certified Professional Cleaners such as Master's Touch Carpet Cleaning.